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June 24, 2026

Privacy Policy

Lynx Freight (“Lynx Freight,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, submit a quote request, register as a carrier, communicate with us, or otherwise interact with Lynx Freight.

By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information from you when you:

Personal Information

Full name
Company name
Email address
Phone number
Mailing address
DOT Number, MC Number, and other carrier-related information
Billing and payment information
Information submitted through quote requests, contact forms, carrier registration forms, and customer support inquiries

Technical Information

IP address
Browser type and version
Device information
Operating system
Website usage information
Cookies and analytics data

How We Use Your Information

The information we collect may be used to:

Provide freight brokerage and logistics services
Process quote requests and shipments
Coordinate with carriers and customers
Communicate regarding load opportunities, dispatch instructions, shipment updates, and operational matters
Respond to inquiries and customer service requests
Verify carrier and customer information
Improve our website and services
Comply with legal and regulatory requirements
Protect against fraud and unauthorized activity

SMS Communications

By providing your phone number and explicitly consenting through our website forms, carrier onboarding process, customer onboarding process, or other documented means, you agree to receive SMS messages from Lynx Freight regarding:

Freight quotes
Load opportunities
Dispatch coordination
Shipment updates
Appointment scheduling
Delivery notifications
Customer support and operational communications

SMS Terms

Message frequency varies.
Message and data rates may apply.
Reply STOP to opt out at any time.
Reply HELP for assistance.

SMS Consent

SMS consent is not shared with third parties or affiliates for marketing purposes.

We do not sell, rent, or distribute SMS opt-in information to third parties.

Information Sharing

We may share information with:

Carriers, shippers, customers, and logistics partners involved in transportation services
Service providers assisting with website hosting, communications, analytics, payment processing, and business operations
Government agencies, regulatory authorities, or law enforcement when required by law
Professional advisors, auditors, or legal counsel

We do not sell personal information to third parties.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Cookies and Analytics

Our website may use cookies and similar technologies to:

Improve user experience
Analyze website traffic
Remember user preferences
Monitor website performance

Users may disable cookies through their browser settings, though some website features may not function properly.

Data Retention

We retain personal information only as long as necessary to:

Provide our services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.

Data Retention

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

Accessing your information
Correcting inaccurate information
Requesting deletion of information
Restricting processing
Withdrawing consent where applicable

To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from individuals under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will become effective upon posting the updated version on this page.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

Lynx Freight

Email: ops@lynxfreight.com
Phone: +1 (360) 201-0520
Website: https://lynxfreight.com